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Travel Protection for Non-Group Clients

Why purchase travel protection?

The CIE Tours' Plan Permits you to cancel your trip at any time prior to departure for a covered reason and up to 3 days before your scheduled departure for any reason not otherwise covered. Protects you and your belongings while on your trip. (For information about Travel Protection Plans for Groups, click here)


2018 - 2019 Travel Protection Prices
Vacation package price per person Plan Cost per person
Up to $2,000 $189
From $2,001 to $3000 $234
$3,001 and over $274
Child Insurance $159
Plan Costs are per person and are non-refundable
(after the state required free look period).

The CIE Tours Travel Protection Plan is made up of different components. Part A is provided by CIE Tours, Part B is provided by United States Fire Insurance Company and the Non-Insurance Assistance Services are provided by parties other than CIE Tours and United States Fire Insurance Company.

Part A - Enhanced Cancel For Any Reason Penalty Waiver:

Part A – Cancellation Waiver Program*
(provided by CIE Tours)
Cancellation Penalty Waiver Cash Refund Up To Trip Cost
Enhanced Cancel For Any Reason Penalty Waiver Trip Cost

Enhanced Cancel For Any Reason Penalty Waiver Details:

Protection Plan at time of initial trip deposit, you also qualify for the CIE Tours Enhanced Cancel For Any Reason Penalty Waiver. This allows you to cancel your CIE Tours travel arrangements up to 1 day before your scheduled departure for any reason not covered by the Travel Protection Plan. Under this benefit, CIE Tours will refund the amount of your cancellation penalty in CIE Tours travel certificates, with the balance of the refund made in cash or by credit card. See General Conditions for cancellation penalties.

CIE Tours Travel Certificates are non-refundable, valid for two years from date of issue (but no later than 26 months from the date your trip was canceled) and may not be redeemed for cash. The waiver does not cover the single room supplement charge that is applicable if one person cancels from a twin room, which then becomes a single room. CIE Tours requires written notice of cancellation during normal business hours. This benefit covers those arrangements purchased from CIE Tours. To review full plan details online, including the covered reasons for cancellation, go to TRAVEL PROTECTION PLAN at www.tripmate.com/wpf429C.

* The Cancellation Penalty Waiver and the Enhanced Cancel For Any Reason Penalty Waiver of this Part A are not insurance benefits underwritten by United States Fire Insurance Company. They are provided by CIE Tours. The Cancellation Penalty Waiver allows you to cancel your Trip due to covered Injury, Sickness or death - Your own or that of a Traveling Companion or Family Member - or for Other Covered Reasons as defined in the Plan Document. You will be reimbursed up to the Trip Cost for the cancellation charges imposed on the Travel Arrangements provided by CIE Tours.

For New York Residents Only – The Part A Cancellation Penalty Waiver is replaced by insurance benefits underwritten by United States Fire Insurance Company.

Part B – Insurance Benefits Details

Part B - Insurance Benefits
(provided by United States Fire Insurance Company)
Benefit Amount
Trip Interruption Trip Cost
Missed Connection $500
Travel Delay (Up To $150 Per Day) $1,000
Medical Expense / Emergency Evacuation
Accident and Sickness Medical Expense
Emergency Evacuation and Repatriation
Non-Medical Emergency Evacuation $25,000
Accidental Death and Dismemberment $25,000
Baggage and Personal Effects $2,500
Baggage Delay $500

Trip Interruption – If you Interrupt Your Trip due to a covered Injury, Sickness or death - Your own or that of a Traveling Companion or Family Member - or for Other Covered Reasons, as defined, You may be reimbursed up to the Trip Cost for the unused portion of the prepaid expenses for Travel Arrangements and/or the Additional Transportation Cost paid to return home or rejoin the Trip.

Missed Connection – Helps provide reimbursement for the additional transportation expense incurred and/or the unused, non-refundable land arrangements if Your arrival at Your Trip Destination is delayed for 3 or more hours due to a Covered reason.

Travel Delay – May provide reimbursement up to $150 per day (maximum $1,000) for reasonable accommodation, meal and local transportation expenses if You are delayed for more than 12 hours due to a covered reason such as Common Carrier delay; quarantine; loss of passport, travel documents or money; natural disaster; or a weather condition preventing you from getting to the point of departure.

Medical Expense – Provides reimbursement for reasonable and customary medical expenses incurred during Your Trip and for emergency dental treatment received during Your Trip up to $750.

Emergency Evacuation – Helps provide emergency transport to the nearest Hospital or medical facility, including escort expense (both, if deemed necessary by the attending Legally Qualified Physician), for a covered Injury or Sickness which occurs while on Your Trip; or the cost of homeward carriage if deceased.

Non-Medical Emergency Evacuation – Covers reasonable expenses that may be incurred for Your transportation to the nearest place of safety, or to Your primary place of residence, if You must leave Your Program for a covered reason, such as: a Natural Disaster; civil, military or political unrest; or Your being expelled or declared a persona non-grata by a country You are visiting on Your Program.

Accidental Death & Dismemberment – These benefits are paid if a covered loss occurs within 181 days of a Covered Injury which occurs while You are on a CIE Tours Trip.

Baggage and Personal Effects – May provide coverage for direct physical loss or damage to Your checked Baggage, passports or visas up to $2,500 while on Your Trip. A $600 maximum limit applies to jewelry, watches, cameras, camera equipment, and furs – a $300 per article limit applies to all other items.

Baggage Delay – If, while on your Trip, Your checked Baggage is delayed for 24 hours or more, we may pay up to $500 for the purchase of necessary additional clothing and personal articles.

Non-Insurance Assistance Services:

Non-Insurance Assistance Services
One Call 24-Hour Assistance Services
Global Xpi Medical Records Services

For Groups or Luxury Chauffeur Drive Packages, the F429C Plan is not available. The F429G Plan is available for a cost starting at $189.00. To review full plan details online for the Travel Protection Plan available for groups or Luxury Chauffeur Drive Packages, go to TRAVEL PROTECTION PLAN at www.tripmate.com/wpf429C.

General Exclusions that apply to Plan numbers F429C & F429G: Benefits are not payable for any loss due to, arising or resulting from:
1. suicide, attempted suicide or any intentionally self-inflicted injury of You, a Traveling Companion, Family Member or Business Partner booked to travel with You, while sane or insane; 2. an act of declared or undeclared war; 3. participating in maneuvers or training exercises of an armed service, except while participating in weekend or summer training for the reserve forces of the United States, including the National Guard; 4. riding or driving in races, or speed or endurance competitions or events; 5. mountaineering (engaging in the sport of scaling mountains generally requiring the use of picks, ropes, or other special equipment); 6. participating as a professional in a stunt, athletic or sporting event or competition; 7. participating in skydiving or parachuting except parasailing, hang gliding, bungee cord jumping, extreme skiing, skiing outside marked trails or heli-skiing, any race, speed contests, spelunking or caving, or scuba diving if the depth exceeds 120 feet (40 meters) or if You are not certified to dive and a dive master is not present during the dive; 8. piloting or learning to pilot or acting as a member of the crew of any aircraft; 9. being Intoxicated as defined herein, or under the influence of any controlled substance unless as administered or prescribed by a Legally Qualified Physician; 10. the commission of or attempt to commit a felony or being engaged in an illegal occupation; 11. normal childbirth or pregnancy (except Complications of Pregnancy) or voluntarily induced abortion; 12. dental treatment (except as coverage is otherwise specifically provided herein); 13. due to a Pre-Existing Condition, as defined in the Plan. The Pre- Existing Condition Limitation does not apply to the Emergency Medical Evacuation or Return of Remains coverage; 14. any amount paid or payable under any Worker’s Compensation, Disability Benefit or similar law; 15. a loss or damage caused by detention, confiscation or destruction by customs; 16. Elective Treatment and Procedures; 17. medical treatment during or arising from a Trip undertaken for the purpose or intent of securing medical treatment; 18. failure of any tour operator, Common Carrier, or other travel supplier, person or agency to provide the bargained-for travel arrangements for reasons other than Bankruptcy or Default; 19. a mental or nervous condition, unless hospitalized for that condition while the Plan is in effect for You; or 20. a loss that results from a Sickness, Injury, disease or other condition, event or circumstance which occurs at a time when the Plan is not in effect for You.

Waiver of the Pre-Existing Condition Exclusion – The exclusion for Pre-Existing Condition will be waived provided: (a) Your payment for this Plan is received within 14 days of the date Your initial Payment or Deposit for Your Trip is received; and (b) You are not disabled from travel at the time Your plan payment is paid.

INFORMATION YOU NEED TO KNOW: Benefits on this page are described on a general basis only. There are certain restrictions, exclusions and limitations that apply to all insurance coverages. This advertisement does not constitute or form any part of the Plan Description or any other contract of any kind. Plan benefits, limits and provisions may vary by state jurisdiction. To review full plan details online, go to TRAVEL PROTECTION PLAN at www.tripmate.com/wpf429C.

The Travel Protection Plan may only be purchased with the initial trip deposit and the plan payment is non-refundable (after the state required “free-look” period).

The Part B Insurance Benefits are underwritten by: United States Fire Insurance Company

Non-Insurance Assistance Services: are not insurance benefits underwritten by United States Fire Insurance Company. One Call 24-Hour Assistance Services are provided by: One Call Worldwide Travel Services Network, Inc. and Global Xpi Medical Records Services are provided by Trip Mate.

For inquiries regarding the Plan: Trip Mate, Inc. (in CA & UT, dba Trip Mate Insurance Agency) 9225 Ward Parkway, Suite 200, Kansas City, MO 64114, 1-800-888-7292.

Travel Protection Plan for Groups of 10 or More

To learn about a Travel Protection Plan designed for groups of 10 or more, please click here.

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